Maintenance & Support
Keep your digital products fast, secure, and up to date without lifting a finger.
What we deliver
Your website or app is a living product. It needs updates, security patches, performance tuning, and occasional new features. Our maintenance plans give you peace of mind so you can focus on running your business, knowing your tech is in safe hands.
Key benefits
- Regular security patches and dependency updates
- Performance monitoring with proactive optimisation
- Uptime monitoring and fast incident response
- Monthly reports on performance, traffic, and issues
- Priority access for new feature requests
- Safe, tested deployments with rollback capability
How it works
Audit
We start with a full audit of your current setup to identify risks, bottlenecks, and quick wins.
Onboarding
We document your stack, set up monitoring, and establish access to all the tools we need.
Monitoring
24/7 uptime and error monitoring with instant alerts so we catch issues before you do.
Monthly Updates
Scheduled dependency updates, security patches, and backups on a regular cadence.
Reporting
A clear monthly report covering performance, uptime, changes made, and any issues resolved.
On-demand Work
Need a quick fix or a small new feature? Priority turnaround for retainer clients.
Want someone reliable looking after your digital product?
Get in touch and we will put together a custom plan for you.